Once your order has been completed you will receive an email with a courier tracking link.

Courier tracking information becomes live AFTER 3:00pm, or when first scanned on pickup from our warehouse. Until then, it may show as invalid.

You can check the status of your order by clicking HERE, or by clicking the 'Track' link in your shipping confirmation email.

If you have any questions regarding your parcel after it has been shipped, the best thing to do is contact the courier company directly:

NZ Couriers - 0800 800 841
PBT Couriers - 0800 367 728

If you have any other questions, you can visit our Shipping Information page, or please feel free to contact us by filling out the form below.